Here is what we offer: Our Doctors of Physical Therapy will not be seeing patients if they themselves are having symptoms or have been exposed to anyone with symptoms. All of our staff are self- quarantining except to provide 1:1 patient care to screened patients, and to get food supplies. Our patients are treated by one therapist, and not a bevy of PT “extenders”, limiting your interaction to 1 person. We are a low volume clinic and can treat you in a private room, avoiding the gym if warranted. We have currently curtailed our small group, medical exercise classes to limit the number of people in our space. We have expanded our policy for cleaning surfaces, hand washing, and screening patients. If you wish we can do an E-visit. Call the office for details.
Here is what we ask of patients:
As a precaution, we have decided to suspend all medical exercise classes until further notice. We do remain open for regular physical therapy appointments.
We ask that you cancel your appointment if you have any symptoms, have been in contact with anyone with symptoms, or have traveled out of state within the last 10 days.
At LifeForce, the health and safety of our patients and staff is our top priority. Our practice is following guidance from the Centers for Disease Control (CDC), North Carolina State, and New Hanover County health officials as we schedule patients. Our plan at the present time is to continue business as usual.
Universal Precautions designed for the prevention of any communicable disease have been in place since we opened, and we have added further to those practices. We are now cleaning the iPad and Apple Pencil used for recording your demographic and medical information after each use.
We are suspending requiring Medicare patients to sign the “medication change attestation” on the iPad. Instead, we will ask you to report verbally if you have had any change to your medications and it will be logged in for you.
We are also cleaning the touch screen on the credit card device for payments, but feel free to bring a check or cash if you would rather avoid interacting with the screen.
When you enter the clinic we invite you to wash your hands or use some of the sanitizer which has always been at the front desk. Please enter the clinic just prior to your appointment, so that we can take you back to your treatment room as soon as it is ready for you. This way you can minimize your time waiting in a common area with other people.
We have zero reports of any staff member who has been in contact with someone with the virus. We ask that you don't come into the clinic if you think you have been exposed, been on a cruise in the past 14 days, or flown to high risk areas. Help us stay healthy so we can continue to serve the community.
With thanks for your cooperation,
Liz, Summer, Theresa, and Fred